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Refund Policy

Last updated: July 4, 2026

14-day money-back guarantee

Englishwithpapi offers a 14-day money-back guarantee on the Speak Like a Britebook. If you are not satisfied with your purchase for any reason, you can request a full refund within 14 days of your order date.

How to request a refund

Our payments are processed by Paddle, our Merchant of Record. To request a refund:

  • Go to paddle.net, enter the email address you used to buy, and follow the instructions to find your order.
  • Or email us at support@whereisbillnow.com and we'll help you get it sorted with Paddle.

Refunds are returned to the original payment method. It may take a few business days for the refund to appear on your statement, depending on your bank or card issuer.

After a refund

Once your refund is processed, your access to the ebook will be removed. You are welcome to purchase again at any time.

Questions

If anything is unclear, email support@whereisbillnow.com and we'll get back to you. See also our Terms & Conditions and Privacy Notice.